Due to the upcoming deadline to submit required annual financial information (AFS), HUD recently sent out a reminder and request as it relates to the User IDs necessary for these submissions. Many of you may have had your User IDs locked out and HUD would like to get as many unlocked before the deadline to help facilitate these submissions. HUD anticipates that over 35,000 HUD Business Partners will submit annual financial statements through HUD’s Secure Systems through the internet during the upcoming deadline. Passwords to these accounts must be changed every 90 days and accounts are locked after 90 days of inactivity (not logging into the website). Many users only log in once per year and will need to go through the process to have their IDs reactivated for submission this year.

Passwords can be reset as follows:

  • When prompted by the system
  • Under System Login, Password Reset at http://www.hud.gov/offices/reac/online/reasyst.cfm, from the side bar menu after logging into Secure Systems; or
  • By contacting the Technical Assistance Center (TAC) by phone or email.

User IDs can only be reactivated by contacting the TAC by phone or email, and users will be asked to have the following information to verify their identity:

  • User ID
  • Mother’s Maiden Name
  • Last 4 Digits of Your Social Security Number

For more information regarding the latest updates go to the HUD Real Estate Assessment Center

The Technical Assistance Center operates between the hours of 7:00am to 8:30pm EST, Monday thru Friday and can be contacted via phone (1-888-245-4860) or E-mail REAC_TAC@hud.gov.

If you have any questions please contact your HW&Co Executive.